Terms & Conditions

Blends and Readings

  • I will be in touch within 1 working day to confirm I have received your order, so if you haven’t heard from me, please email hello@thefragrantapothecary.com

  • Collaboration is key and it’s the best way for me to make your experience as insightful and empowering as possible. With this in mind, I will email you a questionnaire to ensure your blend/reading is tailored to your needs. I would be most grateful if you could answer this in as much detail and as openly as possible. Your privacy is of the utmost importance to me, and your details and information will remain strictly confidential.

  • If a FaceTime/Skype is part of the order, I will confirm these details with you on email.

Payment

  • Payment must be made in full in prior to the start of all services and offerings.

  • Should you wish to cancel for any reason, I kindly ask that you let me know by email at hello@thefragrantapothecary.com within 48 hours of payment, after which a cancellation might not be possible.

  • I reserve the right to cancel any booking should I feel for any reason that it would be inappropriate to continue and I will inform you as soon as possible and refund your payment in full.

Receiving your Bespoke Blend

  • The arrival of the Bespoke Blend will depend on the postal service of the country involved and will be sent tracked and via first class delivery within 10 working days of the order.

Refunds

  • Should you be dissatisfied with your reading/Bespoke Blend please send me an email at hello@thefragrantapothecary.com to discuss any concerns you may have.

Confidentiality

  • All personal information, including your name and contact details, is kept strictly confidential.

  • You can view my privacy policy by clicking here.

Disclaimer

  • The Fragrant Apothecary services, blog content and resources published on www.thefragrantapothecary.com, and linked social media accounts are for information and entertainment purposes only.

  • Guidance and advice given is not equivalent to, or a substitute for, professional medical, legal, financial advice or any other kind of professional guidance. You are advised to consult an appropriately qualified professional should you have any concerns or questions within these areas.